Consumer protection is taken seriously in Singapore. The Consumer Protection (Fair Trading) Act, as administered by Competition and Consumer Commission of Singapore (“CCCS“), protects consumers against unfair practices and grants consumers additional rights in respect of goods that do not conform to contract. The Consumers Association of Singapore (“CASE“) is the body that generally first reviews complaints from local consumers and, to the extent that it cannot be resolved through negotiations, mediation or entering into a voluntary settlement, refers errant suppliers who persist in unfair trade practices to CCCS for investigation.
In this Update, we highlight a recent case which demonstrates exactly this, where CCCS commenced action against an errant fire extinguisher supplier to prevent it from engaging further in unfair trade practices. We also outline updates issued by CASE on areas that it is focussing on to combat unfair trade practices, as highlighted by new CASE president, Mr Melvin Yong.
For more information, click here to read the full Legal Update.
